RETURN POLICY

Last Updated: June 2026

At Woojmaxx, we want you to be satisfied with your purchase. If you need to return an item, please review our Return Policy below.

Return Eligibility

Items may be returned within 30 days of delivery.

To qualify for a return, items must:

• Be unused and in their original condition.

• Be returned in the original packaging.

• Include all accessories, manuals, and tags (if applicable).

• Be accompanied by proof of purchase or order number.

Non-Returnable Items

The following items cannot be returned:

• Opened or used beauty, hair care, and personal care products.

• Gift cards.

• Final sale or clearance items.

• Customized or personalized products.

• Items damaged through misuse, neglect, or improper handling.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

When contacting us, please provide:

• Your order number.

• Clear photos of the item.

• A brief description of the issue.

Return Process

To initiate a return, contact our customer support team before sending any item back.

Email: support@woojmaxx.com

Please include your order number and reason for the return request.

Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as Woojmaxx is not responsible for lost return packages.

Contact Us

If you have any questions regarding this Return Policy, please contact us at:

Email: support@woojmaxx.com

Thank you for shopping with Woojmaxx.